Shipping & Payment

For shipping:

Thanks for your order on our website. Your orders will be shipped from our warehouses located in China Mainland, via DHL/FEDEX/TNT. It needs normally 2-7 days to arrive. 

Please pay more attention on your shipping info, so that we can ship to you successfully:

  1. FULL SHIPPING INFO-When you place orders, pls write down your full shipping info as your phone number, zip code and a full address with your apartment number if you have.
  2. PHYSICAL ADDRESS ONLY-As all the shipping companies only accept physical address, pls make sure it is not a P.O.BOX address.
  3. ADDRESS MATCH-Pls make sure your billing address match your shipping address, so that we can ship to you smoothly.

 

For customs tax, we usually put low value on the package to help customers to avoid the customs tax. For some special countries, specially South Africa and some Europe countries, customs tax is not considered in the value on the package so that it should be paid by buyers. If you need any help to avoid it, pls contact us before you place, we will try best to help you.

 

For payment:

On our website, PayPal, including credit card visa, MasterCard and American express are all accepted.

 

 

If you have any problem with the shipping info and payment, pls contat us at once:

Email: sales@shelahair.com

Whatsapp: +86-15889965020

FB/IG: @shelahair

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